I get a message File is not a ZIP file when installing a plugin. What is this ?

Edwin Braun
2014-05-30 06:12

This error message indicates that the downloaded installer package failed to properly download from our server. One option could also be that the download got somehow corrupted. Another option to check for is an open/locked file issue.

Try the following:

  • Download again at a later time
  • Make sure no open files are locked by other applications
  • Use a fast direct internet connection and not WIFI


Tags: cebas, product manager
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