I did not get the confirmation email.
Our cebas.com server sends a confirmation email when you regsiter an account with us. This emailuses the cebas.com sender domain.
If you use Hotmail (now outlook), ...
I can't figure out how i make a glass material to be transparent but NOT refracting! I tried everything, how can i do that?
finalRender is a true raytracer that supports physically accurate refraction/reflection effects. If you wish to have a ray go through a transparent object without distortion ...
I've turned on the skylight but the result is really grainy, how do I get a smoother look?
If you enable GI as well as skylight you will get a smoother result. You should also remember to uncheck 'Consider Background' when using skylight ...
I get a duplicate class ID error message when starting 3ds max, What does this mean?
3ds max has a very clever plug-in loading mechanism that reads from a configuration file (ini file) where to find the needed plug-ins.The problem with ...
I've made an fR advanced material, and made it reflective, but I don't really see much reflection. What have I done wrong?
Several options can be checked/changed.
Check your ray threshold. The default of 10% can prematurely cut off low IOR value reflections.
You could also increase your IOR ...
I already have an acount at the cebas shop but bought finalRender from Turbosquid. I see all my other cebas products and updates but not finalRender. How do I get it registered?
If you are already registered with the cebas online store and have other products with us, we need to know what finalRender serial you have ...
I get black buckets when i render in the network with finalShaders, what is this?
There are several possibilities that might cause black buckets when you do a network rendering with finalShaders.Make sure you check the following things:
Do you have ...
I just did a DR render. Some of my slave buckets won't finish, and I have to force-quit max.
Edit the bucket timeouts so that they are long enough to allow a bucket to complete on your slowest machine. ...
I've put my computer name into the DR rollout, but they're not starting. How do I get them to render?
Sometimes the network name won't take. Open a command prompt, and ping your other machine. Enter its IP (e.g. 192.168.1.122), and it will work more ...
Is it possible to start a distributed rendering and exclude the PC I am working on (same like in 3D Max/Backburner)?
No, finalRender does not support that kind of distributed rendering. There is no such thing as a DR-Render Manager right now. One suggested method would be ...
Is it possible to have finalToon trace around an opacity map? For example, a leaf texture mapped on a plane with an opacity map.
Unfortunately, the finalToon effect is based on the actual geometry and not on any opacity maps applied to the objects. In this instance you would ...
I'm currently net-rendering an animation with fT & would like it to render in the background while still being able to use the pc it's rendering on. Yet, fT keeps popping up - can I suppress that?
Yes, there is an option to turn off the MSP-Progress dialog in 3ds max.In the 3ds max folger PLUGCFG there is a "finalRender.ini" file. If it does ...
I installed my cebas plug-ins, I also installed IP-Clamp and everything seems to be ready. How do I get a license now?
All cebas plug-ins must be registered prior to be used. This is done most easily by following the documentation that came with your product. The ...
I have to change my PC. What happens to my license/authorisation? Can I transfer the license?
IP-Clamp is a floating license management that is independent of the 3ds max version you use and also the PC you are using.We assume that ...
I have just authorized my plug-in online. Do I still have to send a text file request by email?
Once authorized online there is no need for sending a request by email. ...
I have a license and it worked perfectly. It is the same PC and I have made no changes to the hardware, but my plug-in license does no longer work.
The installation of Windows XP SP2 can cause this problem - A Windows XP "Network Bridge" was installed and now it is removed or the ...
I want to generate a text file for authorization manually to send it in order to re-authorize my license, but the "Request" button is inactive.
Check for the .lic file in your IP_Clamp folder and delete it. ...
I have lost my original cebas_IPCLAMP.EXE installer. Where can I get it again? I need it for my cebas plug-ins.
All registered users of cebas plug-ins may request access to our download section in the online shop.
There you can find under "My Account" a "My ...
I have re-installed IP-CLAMP and it won't accept my orignal license file - I get error code 0: 'Existing license file is unusable on this computer'. Why?
Error code 0 indicates that the MAC address of your network card has changed - which is normal if you have changed your network card. ...
IP-Clamp Service does not start - I always get the message that I can't start IP-Clamp Service.
If the IP-Clamp service is not starting anymore it could be because of a corrupt or false "ipclamp.ini" file.You'll find the "ipclamp.ini" file on your ...
Is there any Subscription Mumbo-Jumbo?
No there is not! The cebas subscription model is fair and promotes the artist and its tools! This is why there are
NO cancellation charges policy, ...
Is moskitoRender a CPU renderer?
No, it is not. The CPU is only used to collect data from 3ds Max. All further processing and rendering is happening on the GPU. ...
I have 4 GTX GPU cards, will this work with moskitoRender?
Yes and no. The normal subscription model does not allow for more than 2 GPU cards at the same time. However you may extend your ...
I get a message File is not a ZIP file when installing a plugin. What is this ?
This error message indicates that the downloaded installer package failed to properly download from our server. One option could also be that the download got ...
Is there a direct download of Trial versions available?
No, there is not. You must use the cebas Produtc Manager for now. With the introduction of 3ds Max 2013; Autodesk introduced multi-language support for ...
I installed a Trial version of one of your plugins. Now I got the full version - how do I get rid of the trial install?
In cebas Product Manager choose the product (left hand side) you wish to deinstall. In the middle section you choose the active version. And on ...
Is there a manual for moskitoRender?
Yes there is ! And its a beauty. The installer will automatically download the latest manual and offer to install it on your system. cebas ...
I am trying to download the trial version but I can't find it in my cebas Product manager, what do I do?
Downloading trial versions only works with cebas Product Manager's latest version of 64-Bit. Please always make sure you have the latest and correct version before ...
I bought a product from a dealer, what do I need to do to register it?
Congratulations on your new cebas product purchase!
Upon completion of purchase, your dealer would have given you a serial number. This number is what you will ...
I only have a serial number, how do I get my product?
This serial number is what you will use to register and get your product.
There are 2 ways to register:
1. You can:
Go to cebas' login page ...
Is moskitoRender compatible with Windows 10?
Yes, moskitoRender and all other plugins on 3ds Max will work on Windows 10 if 3ds Max works on that window platform. ...
Is there a way to support particle age textures ?
To help render things like fire particle on moskitoRender?
Not at this stage of version 1.0, the developers will be working on it but right now, particle age textures are not supported. ...
Is moskitoRenderer compatible with VRay materials?
moskitoRender supports fully the architectural@design material (A&D) so modify to use the A&D materials, as moskitoRender only supports some of Vray materials not all. ...
Is moskitoRenderer be compatible with VRay materials?
answer: moskitoRender supports fully the Autodesk architectural and design material (A&D) and only supports some of Vray materials but not all. ...
is the finalToon demo trial version working only with finalRender?
answer: Yes, if it is the finalToon trial version then it will only work with finalRender. However, the full version will run with other renderers. ...
I have finalRender 3.5SE installed for 2015 and the updater just installed for 2016. finalToon is listed in the updater but when I check the boxes I get a message that I must first uninstall finalRender.
answer: if you're updating from one Max version to another latest version, do an uninstall fRender and re-installed it in MAX 2016 (finalToon comes with finalRender.) ...